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LitBuy: How to Create a Seller Rating System in Your Spreadsheet

2026-01-09

Managing multiple suppliers can be challenging. A structured Seller Rating System

The Three-Pillar Rating Framework

An effective system evaluates suppliers across three critical dimensions. Assign a score (e.g., 1-5 or 1-10) for each pillar in dedicated columns in your spreadsheet.

1. Quality Control (QC) Performance

Measures the consistency and condition of received goods. Key metrics include:

  • Defect Rate:
  • Packaging:
  • Specification Adherence:

Scoring Tip: A "5" signifies flawless quality over multiple orders; a "1" indicates frequent, unacceptable defects.

2. Accuracy

Evaluates precision in order fulfillment and communication. Assess:

  • Order Accuracy:
  • Documentation Accuracy:
  • Communication Accuracy:

Scoring Tip: Deduct points for errors that cause administrative delays or customer frustration.

3. Speed

Tracks timeliness across the order lifecycle. Key indicators:

  • Production/Processing Time:
  • On-Time Shipping:
  • Responsiveness:

Scoring Tip: Rate relative to their promised lead times and industry benchmarks.

Building the System in Your Spreadsheet

Follow these steps to implement the rating system:

  1. Create Rating Columns:QC_Score, Accuracy_Score, Speed_Score, and Total_Score.
  2. Define Your Scale:
  3. Input Data per Order:
  4. Calculate the Total Score:=AVERAGE(B2:D2) // For equal weight on QC, Accuracy, Speed =(B2*0.4)+(C2*0.3)+(D2*0.3) // If QC is most important (weighted 40%)
  5. Create a Summary Dashboard:AVERAGEIFSUMIF
  6. Add a Tier Classification:IFSVLOOKUP

Acting on the Data: Identifying Top-Tier Suppliers

With the system in place, you can now make data-driven sourcing decisions:

  • Prioritize Orders:
  • Streamline Negotiations:
  • Targeted Feedback:
  • Risk Reduction:

By implementing this simple yet powerful Seller Rating System in your LitBuy spreadsheet, you move from reactive buying to strategic supplier management, ensuring quality, reliability, and efficiency in your supply chain.