Kakobuy runs a buying counter and a forwarding counter, and both end at one warehouse
Kakobuy is usually introduced as a shopping agent. It is one, and it also receives parcels you bought yourself. This page describes both counters in Kakobuy's own words, the companies named on its site, plus agents often named alongside it.
Kakobuy at a glance
Kakobuy is a buying agent for overseas customers of Chinese marketplaces. Through its purchase service, its staff buy goods on Chinese marketplaces for you, receive them at its warehouse in Xiamen, inspect and store them, and send them abroad when you submit a parcel. Through international transit, it does the same receiving, checking, storing and sending for parcels you bought yourself or that someone in China posted to you.
Its link reader handles Taobao, Tmall, 1688 and JD.com, according to help article 4, and links it cannot read can be entered by hand on a form called Fill & Buy. Weidian appears in the buyer working hours listed in help article 115. The site offers 16 interface languages and 12 display currencies, with the yuan price as the base.
The homepage frame below comes from Kakobuy's own walkthrough video. Under the search bar it shows the band titled "Professional Consolidation Solutions", which is where the forwarding service is introduced on the homepage.
Help article 85, the two counters side by side
Kakobuy's help centre has one article that sets both services next to each other. For the purchase service, Kakobuy "will purchase something on behalf of you in China": you submit a purchasing order, pay the product fee and domestic shipping (unless the merchant ships free), and the purchasing staff buy from the merchant. The article adds that this works for customers without a Taobao account, an Alipay account or both.
For parcel forwarding, the subject is "the parcel you bought from the seller or mailed by relatives and friends". You submit a forwarding order with the product link or name, quantity, price, a remark and the courier details, and the goods are inspected and stored according to that information.
The two cost lines differ by exactly the goods. A purchase adds up the commodity cost, the international freight, the packaging fee and optional extras. A forwarding order drops the commodity cost and keeps the rest. The article closes by noting that both kinds of goods, once stored, can be shipped at once or separately within the weight limit.
Who Kakobuy wrote the forwarding counter for
Help article 85 names two groups. The first has its own Taobao, Alipay or other domestic shopping accounts, shops online often and wants to get extra discounts from the merchant directly. The second sends things that were never an online order: gifts from relatives and friends, old things from home, goods bought offline.
Both groups have something in common that the purchase counter does not offer. You deal with the seller yourself, in Chinese if needed, and you see the seller's own checkout, coupons and shipping options. In exchange, the seller conversation is yours to manage, and Kakobuy's check on arrival is measured against what you declared.
If neither group sounds like you, the purchase counter is the usual route, and the ordering page covers it. If you do fit one of them, Transfer order steps is where to start.
The company names printed on kakobuy.com
Kakobuy's contact page lists EVERYDAY GO INC (Denver, Colorado) and a United Kingdom company, ANXIN SHOPPING CO., LTD (registered as company 16947583), at an address in Beckenham. The KakoBuy app on Apple's App Store lists Everyday Go Co., Limited as its seller. The footer of every page carries the line "© 2022-2026 kakobuy".
These details were read from the site on October 10, 2026 and the footer line again on November 10, 2026. They are printed here so you can see who you are dealing with, not as an endorsement and not as a reading of how the companies relate to each other.
Support runs through live chat on the site, which covers 9am to 6:30pm on weekdays (BST, as Kakobuy writes it), and through [email protected]. Both are listed on Kakobuy's contact page; Help and terms has the rest.
Agents whose names come up beside Kakobuy
Finds communities mention many shopping agents in the same breath as Kakobuy: CNFans, Mulebuy, ACBuy, Oopbuy, Sugargoo, Superbuy and CSSBuy among them. Many offer the same two services under different names, a buying service and some form of forwarding or self-purchase shipping, and each publishes its own rules for storage, inspection and compensation.
These other agents each publish their own terms. This site does not rank them and does not compare their prices, because those numbers move and each agent words its rules differently. What carries over is a way of reading. Whichever agent you look at, find its answers to the six questions in the card here: where the receiving address is, what makes it refuse a parcel, what happens to a box with no order, what is checked, how long storage lasts and what is paid if goods are lost.
Kakobuy's own answers to those six are spread over At the warehouse door and Storage and loss cover.
